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酒店简况
最早入住时间 | 15:00 |
|---|---|
最晚退房时间 | 12:00 |
早餐 | 供应早餐 |
宠物 | 不得携带宠物。 |
儿童 | 该酒店可接待儿童入住 |
设施
Wi-Fi
停车
空调
机场巴士
游泳池
健身中心
进一步了解科巴巴希亞普林西比大飯店 - 全包
科巴巴希亞普林西比大飯店 - 全包
Grand Bahia Principe Coba - All Incluisve酒店位于阿克玛（Akumal），设有一座室外游泳池、Spa和康体中心，提供WiFi。 Grand Bahia Principe Coba - All Incluisve酒店的所有住宿都提供宽敞的客房，拥有充足的自然光线，设有空调、休息区和带户外家具的大阳台。所有客房都配有冰箱、保险箱以及带spa浴缸的宽敞的浴室。. ..
评分和评价
清洁度4.5
地点4.1
服务4.3
客房4.3
性价比4.3
睡眠质量4.2
旅客评价
筛选条件
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旅客推荐
情侣
评价日期：2025年3月26日
Great service and Super clean!
The staff was incredible! My husband and I really enjoyed our stay. Food selection was great and the al la carte fantastic. Loved the pool and beach. Beach was a short trolley ride away with bar service and comfy beach chairs. Would definitely return to this resort.
酒店回复
评价日期：3月27日
Dear guest.
Thank you for sharing your thoughts. We are delighted by your positive impression and grateful for your kind words. Your encouragement inspires our entire team. We look forward to welcoming you again soon.
Warm regards,
Nicole Hernández
Bahia Principe Team
Thank you for sharing your thoughts. We are delighted by your positive impression and grateful for your kind words. Your encouragement inspires our entire team. We look forward to welcoming you again soon.
Warm regards,
Nicole Hernández
Bahia Principe Team
家庭旅客
评价日期：2025年3月29日
First time visit to this resort
Excellent resort! Our room was clean and well kept. (No musty or dampness in our room). Beds were comfortable. The food at all the restaurants and buffet was outstanding! The best we have ever had at any resorts. We enjoyed all the pools. Entertainment staff at poolside could have been a bit more engaging but the shows at night were great! We travel to the Riviera Maya frequently and this resort was wonderful. Staff so nice, friendly and hard working.
家庭旅客
评价日期：2025年3月28日
Great place for family
Great place, good buffet food, lots of activities for family and kids, friendly staff, they are very accomodating. I love the nature, you can see the wild animal but they are harmless. Great food in ala carte. Love staying at the beach. Lots of entertainment.
酒店回复
评价日期：3月29日
Dear mariloub792
We’re truly pleased to hear how much you enjoyed your stay at Bahia Principe Grand Coba. From the delicious food and fun activities to the beautiful natural surroundings, it sounds like your experience was unforgettable. Thank you for your kind words, and we look forward to welcoming you back for another exceptional visit.
Warm regards
Luis Loya
Bahia Principe Grand Coba
We’re truly pleased to hear how much you enjoyed your stay at Bahia Principe Grand Coba. From the delicious food and fun activities to the beautiful natural surroundings, it sounds like your experience was unforgettable. Thank you for your kind words, and we look forward to welcoming you back for another exceptional visit.
Warm regards
Luis Loya
Bahia Principe Grand Coba
家庭旅客
评价日期：2025年3月24日
Book Tulum Grand Bahia instead
We went as a group of 8 people and had been to the Coba before. Returning there was a bit of a disappointment. We were suddenly not able to use the snack bar by the beach (or any of the chairs near the snack bar) unless we paid an additional $200 US to upgrade, so had to return to the Coba which often took up to 1/2 hour plus by trolley. There were NEVER enough chairs at the beach. The ocean was full of rocks (which was not our previous experience so they must have had a bad storm) - it was almost unswimmable except for a tiny spot. The entertainment was fantastic, except 1/2 the time you had to pay to attend. The sanitary conditions at the buffet were disappointing - maybe 1000 people all using the same utensil to dish up various dishes, plus I watched people use their hands to dig through food for their desired items. There was no supervision or hand wash stations or sanitizer. Out of 8 of us, 3 got very ill with diarrhea and vomiting, and 2 got bad bellies for a day. The resort otherwise was clean, drinks were good, and service was good. My suggestion would be to pay the additional cost and book at the Tulum Grand Bahia Principe as it part of the same resort but a valuable upgrade.
酒店回复
评价日期：3月25日
Dear BigannB
Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We understand that you chose not to upgrade your wristbands, and we regret that this affected your stay.
We always strive to provide a memorable experience for all our guests, and we will take your comments into consideration as we continue working to improve our services.
We hope to have the opportunity to welcome you and your group again in the future and offer you an experience that better meets your needs.
Best regards
Luis Loya
Guest Relations Department
Bahia Principe Grand Coba
Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We understand that you chose not to upgrade your wristbands, and we regret that this affected your stay.
We always strive to provide a memorable experience for all our guests, and we will take your comments into consideration as we continue working to improve our services.
We hope to have the opportunity to welcome you and your group again in the future and offer you an experience that better meets your needs.
Best regards
Luis Loya
Guest Relations Department
Bahia Principe Grand Coba
团体旅客
评价日期：2025年3月21日
Serious Health Concerns- Shellfish allergy ignored and Salmonella Poisoning
This resort is huge and requires lots of walking to the beach. If you are staying at Grand Coba you either need to take the tram or walk about 10 minutes to access the beach.
The food choices were horrible. I stayed 4 nights total and was never able to get a reservation at any of the restaurants. My friends stayed for 10 nights and too were never able to get dining reservations. My only choice was to eat at the buffet. While usually I am very content with the buffet some nights while staying at a resort, it is paramount that I cannot have any cross contamination with shellfish. Shellfish was located throughout the buffet and often not labeled correctly that it contained shellfish. As someone with a severe shellfish allergy that includes anaphylaxis, how they have seafood throughout their buffet is very dangerous for anyone who has a similar allergy. I made it clear to the staff multiple times of my allergy, yet my dietary restrictions were not taken seriously.
To make matters worse, I contracted salmonella at the resort. The day after I came home, my symptoms started leading to severe illness that required emergency care on 2 separate occasions for IV fluids due to severe dehydration. This not only ruined my any positive vacation experience, it also resulted in medical expenses and ongoing discomfort.
Food safety and allergy awareness should be a top priority at any resort, and unfortunately, Bahai Príncipe Grand Coba failed in this regard. I urge management to take immediate action to improve their food handling practices and staff training to prevent this from happening to others. Until significant improvements are made, I cannot recommend this resort and will never stay with this brand for any future travels. I have traveled to many resorts in Mexico, Punta Cana DR, Montego Bay Jamaica, and Colombia and this is the first time that I experienced this regarding my severe food allergy and Salmonella poisoning.
The food choices were horrible. I stayed 4 nights total and was never able to get a reservation at any of the restaurants. My friends stayed for 10 nights and too were never able to get dining reservations. My only choice was to eat at the buffet. While usually I am very content with the buffet some nights while staying at a resort, it is paramount that I cannot have any cross contamination with shellfish. Shellfish was located throughout the buffet and often not labeled correctly that it contained shellfish. As someone with a severe shellfish allergy that includes anaphylaxis, how they have seafood throughout their buffet is very dangerous for anyone who has a similar allergy. I made it clear to the staff multiple times of my allergy, yet my dietary restrictions were not taken seriously.
To make matters worse, I contracted salmonella at the resort. The day after I came home, my symptoms started leading to severe illness that required emergency care on 2 separate occasions for IV fluids due to severe dehydration. This not only ruined my any positive vacation experience, it also resulted in medical expenses and ongoing discomfort.
Food safety and allergy awareness should be a top priority at any resort, and unfortunately, Bahai Príncipe Grand Coba failed in this regard. I urge management to take immediate action to improve their food handling practices and staff training to prevent this from happening to others. Until significant improvements are made, I cannot recommend this resort and will never stay with this brand for any future travels. I have traveled to many resorts in Mexico, Punta Cana DR, Montego Bay Jamaica, and Colombia and this is the first time that I experienced this regarding my severe food allergy and Salmonella poisoning.
好地段
Carretera Chetumal - Cancún Km 250, 图卢姆, 77793, 墨西哥|距离Secret cenote 0.18公里
10个好去处0.67 公里内
0.18公里
2.80公里
1.40公里
机场40.59 公里内
40.59公里
入住和退房
最早入住时间：
15:00
最晚退房时间：
12:00
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客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。 Your reservation charge will appear on your credit card statement under the name of: VIAJES GRUPO TURISTICO INTERNACIONAL S.A. Charge will be processed from Palma de Mallorca, Spain. Payment at the property is not accepted. The payment of the reservation must be made through a payment link, within 24 hours of the message being received. All reservations are paid in US dollars. Unpaid reservations will be canceled prior to arrival. In case you require an invoice, it will be provided by a VIAJES GRUPO TURISTICO INTERNACIONAL S.A., local invoices are not available. Please note that all Special Requests are subject to availability and additional charges may apply.