特拉诺娃全套房酒店
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酒店简况
最早入住时间 | 15:00 |
|---|---|
最晚退房时间 | 12:00 |
早餐 | 供应早餐 |
宠物 | 不得携带宠物。 |
儿童 | 该酒店可接待儿童入住 |
设施
进一步了解特拉诺娃全套房酒店
特拉诺娃全套房酒店
这家度假酒店位于金斯顿（Kingston），距离历史悠久的德文郡（Devon House）仅有600米，提供10000平方英尺（929平方米）的游戏休息室，以及各种餐饮场所。酒店提供免费WiFi。 豪华宽敞的套房拥有典雅的装饰，提供平板电视、办公桌、冰箱和咖啡设施。 Regency Room餐厅在水晶吊灯和钢琴音乐中供应精致的美食。 Terra Nova酒店的客人可以使用陶瓷热水浴池和室外游泳池。健身室可锻炼身体。2间酒吧为客人提供放松的场所。 Hotel Terra Nova酒店距离Kings. ..
评分和评价
旅客评价
评价日期：2017年7月26日
入住日期：2017年7月
一位衣衫褴褛的豪华
牙买加早餐好吃极了。
很棒的游泳池。
非常漂亮和宽敞的淋浴间。
空调开关打开和关闭时自动打开或关闭窗户。
餐厅的阳台都是非常好的。
床很舒服。
酒店的花园很漂亮而且维护得很好,有一点迹象表明每个植物的名称。
不好的方面:
星期一的早餐味道有点暖和起来的时候就像是从巨大的周日早午餐。
游泳池不是很经常保持得很干净,所以它有树叶,杏仁水果和漂浮在它死蜜蜂。
太热了吃晚餐食物上来的时候,已经上报的怀疑是用微波炉加热的。 也几乎没有早餐一样好。
健身房的设备很旧而且很破的。
第二天免费的瓶装水都没有补充。 便宜得离谱的抓图"全套房酒店"。
天花板上的风扇速度设置只有两个,这是直升机或关闭模式。
在阳台上吃早餐的时候,一个非常吵闹的叶子在花园里吹出来的都是机器启动,通过根据这废气带走任何的食物的味道和让我们恶心。
酒店回复
评价日期：9月10日
Thank you for taking the time to share your experience with us. We appreciate your comments received being both positive and negative and some amended training methods have been put into place. It is through feedback like this that allows us the opportunity to correct and better our service. We look forward to hopefully welcoming you back in the not too distant future.
评价日期：2017年7月19日
入住日期：2017年5月
美味的食物和氛围
酒店回复
评价日期：7月20日
We thank you for sharing your review with us, and we are thrilled to know that you would recommend your experience.
评价日期：2017年7月15日
入住日期：2017年7月
出色的个人服务
免费的自助早餐有一个融合了传统和牙买加早餐。 我推荐的鱼和盐akie（sp? ）。
晚餐在露台的房间很漂亮。 很好的融合在陆地和海洋食物。 松软的甲鱼是我的最爱。
有几个技术问题的房间,但是他们迅速而专业地解决。 工作人员清楚地了解如何提供周到的服务。
总之这是一个住宿的好地方。
酒店回复
评价日期：7月20日
We are delighted to read that your expectations were met as well as exceeded during your recent stay with us. We thank you for making it Terra Nova All Suite Hotel and look forward to welcoming you back in the near future.
评价日期：2017年6月28日
入住日期：2017年6月
一个无与伦比的体验
酒店回复
评价日期：7月22日
Thank you for taking the time to share your exquisite thoughts with us, they are very true to the point. Mr Frank Gilmore, our Regency Room maitre’ d has been with the hotel for over three decades, where he and his team take extreme pride and pleasure in maintaining impeccable service and standards for an unforgettable experience.
We look forward to serving you again in the near future.
BR
评价日期：2025年3月23日
Charming venue, but the service…
However, service turned out to something somewhat difficult. to begin with, ordering 2 classic cappuccino was a challenging task. We were given what seemed to be 2 large cups of milk and coffee, so we kindly requested to change them for classic Italian recipes.
The fruit platter was prepared in a simple way. That was quite ordinary, with pineapple, watermelon and melon. However, some typical local fruits would have made this platter more interesting.
After a long wait we were informed that the kitchen had no salmon and could not prepare scrambled eggs. The order then was replaced by Eggs Benedict.
The wait was again long and I requested a second Italian capuccino, which was not served.
The reaction of servers, when asked about our orders, was a little disappointing. They excused themselves by saying “I did not know about that”.
We ended up being the last ones to leave the breakfast premises, but there was still one last issue to be solved: the bill. Instead of being charged by Eggs Benedict, we were requested to pay for scrambled eggs. The waitress explained that the prices were the same, but after I requested her to double-check them an adjustment was made to the bill.
In the end, I’m not sure the reason why they charged us a service tax but, in any case, I’m not convinced it would be worthwhile returning, mainly if the reason would be the celebration of an important friend’s date.
酒店回复
评价日期：3月29日
Thank you for taking the time to give your feedback. We sincerely apologize for the disappointments you experienced during your stay. We value your insights and are committed to making improvements based on your comments. Please be assured that we are working diligently to enhance our services and ensure a more enjoyable experience for all our guests in the future. Please feel free to reach out if you have any further concerns or suggestions. Thank you for choosing the Terra Nova All Suite Hotel. Warm regards
好地段
牙买加，金斯敦，17 Waterloo Road|距离Devon House 0.70公里
10个好去处0.34 公里内
机场9.37 公里内
入住和退房
最早入住时间：
15:00
最晚退房时间：
12:00
实用资讯
该酒店可接待儿童入住
6岁及以下
儿童可免费加床。
不得携带宠物。
供应早餐
早餐菜单
自助餐
早餐选项
美式早餐
早餐价格
房价信息请详询酒店
客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。 请您提前告知特拉诺娃全套房酒店您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。 为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。 由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。 由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。 A damage deposit of USD 265 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property. 请注意，所有客人都须出示护照和附有照片的身份证件。
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